Well, Bernie We own a pellet stove on. Vancouver Island and our regular fellow who cleaned it retired. We got Bernie’s number from Eagle Stoves Bernie came to our home, spent about an hour here, took $250 and drove off. We noticed a light shining out of the pellet stove, Bernie left his flashlight in the stove. Texted him right away and he said,( no worries it was a cheap one) When I told him we couldn’t get to it as we don't have the tools, he said oh well, the battery will die soon and it can be retrieved next year . So we have a flashlight burning away inside our pellet stove. Our last tech was here for 2 1/2 hours Bernie was here about an hour. I would recommend you find someone else.